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Why Our Customers Love C.A.R.S.S.

February has arrived which makes it the perfect time to highlight some of the many reasons our customers here at C.A.R.S.S.

in Crystal Lake love us. We are constantly getting notes of praise and positive posts from happy customers for solving their car dilemmas, and for making their lives easier while we do it.

There are too many reasons to share in this blog post, but check out the top three reasons our customers fall in love with us.

First, we have a waiting room that is as comfortable as your living room.

If you’re going to have to wait for a vehicle service repair, why not do it in comfort and style?

Our waiting room is fully stocked with anything you might need during your waiting period. We have bottled water and a Keurig machine if you’re thirsty.

If you’re bored and tired of staring at your phone, we have a fully stocked magazine collection, featuring the latest releases.

If you’re just looking to chill while you wait, we have a flat screen TV and super comfy deep-seated leather couches where you can relax and even take a quick catnap.

The second most popular reason our customers here at CARSS love us is our free drop off and pickup service.Everyone is so busy these days, and it can be hard to make time to bring your car in for repair. Our free drop off and pick up service helps you get where you need to be faster. No one wants to miss work or appointments for car repair.

All you need to do to use this service is to book an online appointment at We will come to your house and pick up your car, so you can spend the day doing what you need. Then, we will bring you the car back hopefully by the end of the day when the service is complete.

You do not even need to leave your home for this service!

The third reason our customers love us is our CARSS Warranty. No one wants to pay for work on their vehicles, only to have something go wrong as they’re driving around town or especially off on vacation.

We stand by the quality of work that we offer our customers. Our work is guaranteed locally by CARSSS for 24 months or 24,000 miles. From coast to coast, our work is guaranteed for 12 months or 12,000 miles through the nationwide bumper-to-bumper network of repair outlets. This allows you to have immediate access to free towing and repairs no matter where you are.

These are just a few of the reasons our customers at CARSS love us. Let us know what your favorite is.

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